HENNESSY & HINCHCLIFFE

PROFICIENCY UHE TOILETS

SUSTAINABLE. POWERFUL. PROVEN.

CAN YOUR TOILET FLUSH 7 BILLIARD BALLS?

PRO-FLUSH CAN!

4.5L OF RAW FLUSHING POWER

H&H 3 LITRE TOILETS Save more water…

PERIOD.

TRUE 3 LITRE FLUSHING, RIGHT OUT OF THE BOX.

Why Choose H&H Toilets?

With over 1 Million Hennessy & Hinchcliffe 3 litre toilets sold across North America, Proficiency is a name you can trust. Hennessy & Hinchcliffe toilets offer the most sustainable toilet designs available in Canada, boasting maximum flush performance with minimal water use. With a wide range of toilets built for homeowners, contractors, commercial property owners, designers & architects, there is no question there is a Proficiency product perfect for your next build, renovation or toilet upgrade. Need more convincing - here’s a few more things to consider:

  • Hennessy & Hinchcliffe’s patented air transfer system combines water and air to powerfully flush and clear waste. As the only air transfer 3 litre toilet available in Canada, this proven technology outperforms competitors with ease and maintains the highest savings & performance standards available in a 3L offering.

  • Hennessy & Hinchcliffe 3 litre toilets are the ORIGINAL 3 litre model in North America. The H&H brand was built to support water conservation, without sacrificing performance. Users can expect a 37% decrease in toilet water use vs traditional 4.8 litre toilets without loss of power or decrease in performance.

  • Unlike our competitors, the H&H toilet lineup is flapper FREE! No more chains and clunky toilet tank parts that can be difficult to change and adjust. H&H toilets use a simple O-ring that can be replaced by an untrained user in less than 60 seconds. It's that simple.

  • The Hennessy & Hinchcliffe toilet line offers prospective buyers twelve (12) unique models to choose from. From ultra high efficiency 3 litre toilets to commercial grade 4.5 litre toilets that will flush billiards balls and bath toys, we have a toilet that will meet your unique performance or aesthetic needs.

TOP SELLERS: H&H TOILET MODELS:

By Hennessy & Hinchcliffe

ATHENA

Comfort Height

3 Litre

SKU: N7717

MSRP: $349.99

    • Elongated Bowl Shape

    • 17” Comfort Height Bowl

    • Single Flush Button

    • 800 gram MaP

    • Slow Close Seat

PRO-FLUSH

Elongated

4.5 Litre

SKU: N7771

MSRP: $379.00

    • Flushes 7 billiard balls!

    • Elongated, 17” Bowl

    • 60mm trapway

    • 1,000 gram MaP

    • Slow Close Seat

PHANTOM

Skirted Two-Piece

3 Litre

SKU: N7747

MSRP: $399.99

    • Skirted 17” Bowl

    • Elongated Bowl Shape

    • Two Piece Design

    • 800 gram MaP

    • Slow Close Seat

ALEXA

One-Piece Skirted

3 Litre

SKU: N7722

MSRP: $449.99

    • Skirted Trap

    • Tall 17” Bowl

    • One Piece Design

    • Stylish Flush Side Handle

    • 800 gram MaP

    • Slow Close Seat

Air & Water - A Powerful Combination

Wondering how a toilet can use as little as 3 litres and still clear waste? It’s simple! Unlike other toilets, Proficiency harnesses the power of air and physics to use less water and maintain the flushing power you’re used to in high consumption toilets. Let us show you how.

Compression

After each flush, your Proficiency toilet tank refills. As it does, incoming water begins to compress air into the toilet’s trapway, through a small transfer tube. This refill process pressurizes the toilet trap and primes it for its next powerful but sustainable 3 litre flush.

Pull NOT Push

Unlike pressure assist toilets, the pressurized trapway in your Proficiency will act as a vacuum. When a flush is engaged, the patented BSB chamber will draw the air from your trapway, forcefully pulling water and waste from the bowl into waste lines. This quiet siphon action adds additional power to every flush, without any extra steps for the user.

Whisper Quiet

Despite being one of the most powerful UHET models, Proficiency also offers a quiet flush and refill process. Unlike pressure assist models, our flushing power comes from suction within the pressurized trapway, eliminating unnecessary hissing, spraying and splashing.

What About Warranty?

Don’t worry. We’ve got you covered.

PATENTED AIR TRANSFER SYSTEM

10 Years

Air transfer systems include BSB/tank cannister and air transfer tube. Warranty protects against manufacturer’s defect within the first 10 years of purchase date.

PREMIUM VITREOUS CHINA

Limited Lifetime

Vitreous china warranty covers fading, cracking and discoloration from manufacturer’s defect. Damage from cleaning products, misuse and other user error is not covered.

ADDITIONAL PARTS & COMPONENTS

1 Year

Other parts, including but not limited to, fill valve, flush valve, seat, bolts, etc. are warrantied against manufacturer’s defect for a period of 1 year after purchase.

CUT YOU WATER BILL BY 15% - 50%

Install PROFICIENCY Toilets In Your Next Build, Retrofit or Renovation

Less Water Per Flush!

With only 3L per flush, Proficiency ultra high efficiency ratings give you the lowest possible flush volume. Compared to high efficiency 4.8L models, Proficiency reduces toilet water use by an EXTRA 37.5% without any sacrifice to performance.

No Flapper = Less Leaks

Over time toilet flappers begin to leak, causing water loss and extra water costs. Proficiency’s patented system replaces the traditional clunky flapper, with a seal that is set into place after every flush, minimizing leaking over time and better managing water costs.

Flushing Consistency

Every Proficiency toilet uses a patented cannister inside of the tank that keeps every flush to ~3 litres. Traditional flapper systems, can release much more water depending on how the flapper is set. Many competing low flow toilets can flush up 8 litres if the flush button is held for an extra 1-2 seconds.

The Complete PROFICIENCY Lineup

Pick your next toilet from 10 models in the Proficiency Line.

Proficiency ATLAS

N7716/N7716SR

3 litre round front, space saving toilet. Ideal for smaller bathrooms, or restrooms used by families with children. The Altus N7716 is available in both 12” and 10” rough in depths. Altus is equipped with a stylish chrome flush button, rounded tank design and a slow close seat and lid.

BOWL SHAPE

FLUSH RATE

3.0 LPF

ROUGH-IN

Round

12”

Round

3.0 LPF

10”

N7717/N7717SR

3.6L/1.9L Centar DF is an elongated, comfort height toilet with multiple flush volumes for solid and liquid waste. This ADA compliant toilet offers comfortable seating and a dual top-mounted flush button. The Centar DF N7717 is only available in a 12” rough in depth. Centar DF is equipped with stylish chrome flush buttons, angled tank design and a slow close seat and lid.

Proficiency ATHENA

BOWL SHAPE

FLUSH RATE

3.0 LPF

ROUGH-IN

Elongated

12”

Elongated

3.0 LPF

10”

Proficiency ATHENA DF

N7717DF (Dual Flush)

3 litre elongated, comfort height toilet. The Centar N7717 is available in both 12” and 10” rough in depths. This ADA compliant toilet offers comfortable seating and is equipped with a stylish chrome flush button, angled tank design and a slow close seat and lid.

BOWL SHAPE

FLUSH RATE

3.6 / 1.9 LPF

ROUGH-IN

Elongated

12”

Proficiency PRO-FLUSH

N7771 (Side Handle)

PRO FLUSH delivers 4.5 litres of raw flushing power. Equipped with a double glazed 60mm trapway and elongated comfort height bowl, this ADA compliant toilet offers unrivaled flushing capacity. PRO-FLUSH is available in a 12” rough in depth. PRO-FLUSH is equipped with a stylish chrome flush handle, rounded tank design and a slow close seat and lid.

BOWL SHAPE

FLUSH RATE

ROUGH-IN

Elongated

4.5 LPF

12”

Proficiency PHANTOM

N7747EB

The Phantom 3 litre elongated toilet combines luxury, efficiency and affordability. This two-piece comfort height toilet is ADA compliant offers comfortable 17” seating plus a fully skirted trapway, making for easy cleaning and a luxury aesthetic. The Phantom N7747EB is available in a 12” rough in depth and is equipped with a stylish chrome flush button, sleek tank design and a slow close seat and lid.

BOWL SHAPE

FLUSH RATE

ROUGH-IN

Elongated

3.0 LPF

12”

The Lexus N7722 3 litre toilet is a traditional one-piece toilet, with tank and bowl cast as one. A seamless design with subtle curvature and a premium luxury appearance. Lexus comes in a 12” rough in depth, and is equipped with a slow close seat and lid and white side flush handle that will match any other metal finishes in your bathroom.

Proficiency ALEXA

N7722

BRAXTON

N7799

ROUGH-IN

FLUSH RATE

BOWL SHAPE

3.0 LPF

Elongated

12”

Braxton is a 3.6 litre, single flush back outlet toilet. Braxton offers a standard rear discharge connection, oversized footprint and one of Canada’s most efficient rear discharge flush volumes. Braxton is equipped with an elongated bowl, 17” seating height, chrome flush button and slow close seat and lid.

BOWL SHAPE

FLUSH RATE

3.6 LPF

ROUGH-IN

Elongated

N/A

TRUE 3 Litre Flushing… Every Time!

Patented 3 Litre Cannister

Every Hennessy & Hinchcliffe 3 Litre Proficiency toilet is equipped with a patented flush cannister inside of the tank that ensures 3 litre flushing consistency. Only the 3L of water inside of this cannister is evacuated during each regular flush providing Proficiency owners maximum water savings and flush volume reliability.

Other 3 Litre Toilet Models

Other 3 litre toilets use traditional flapper systems that can release as much as 7 litres per flush if the flush handle is suppressed for more than 1 second. Some competing 3L models can flush over 4 litres right out of the box. Proficiency’s patented flushing technology ensures 3 litre flushing and maximizes your savings

  • The innovative 3-litre toilet products have yielded remarkable results, exceeding anticipated benchmarks from the date of installation through to the present date. Average water savings across all projects have been measured at an impressive 28%, with some properties achieving water savings of ~35%.

    Hersz Properties Ltd.

  • Water Matrix's low-flow Proficiency 3L toilets have a strong flush, reducing toilet clogs by 45% at our student housing property. Their innovative design has given us proven water savings, contributing to our department’s goal of promoting sustainable practices.

    Tony Howe - Student Housing Manager

  • The Proficiency toilets exceeded water savings projections, improving ROI and NOI associated with their work. We recommend these products and Water Matrix retrofit services. You will find immense value in their offerings as you seek to reduce your utility costs.

    Midwest Property Management

  • Water Matrix completed replacement of 81 toilets in select suites throughout our property. The Condo Corporation and board of directors are pleased to report this program was successful and offered numerous benefits to the suite owners at our property, while supporting our goals to reduce utility costs as a corporation.

    Meritus Group Management Inc.

  • After installation, our tenant base found the products installed to perform well, meeting both demands elements of our housing facility, water savings and product performance. Although initially skeptical a 3L toilet could sufficiently clear waste, our property found the fixtures selected and installed, (Hennessy and Hinchcliffe 3 litre toilets) proved to be very capable and did not increase maintenance calls or frequency of toilet clogs. Despite being faced with a more difficult user demographic, (students) these products met and exceeded our performance expectations.

    Peter Pillsworth - Property Manager

FREQUENTLY ASKED QUESTIONS

Here are some of the questions we are most frequently asked. If you do not find the answer you are looking for, please feel free to get in touch at orders@watermatrix.com or visit our troubleshooting page here.

  • Because Hennessy & Hinchcliffe’s patented toilet design combines air and water to flush, at least 800 grams of waste can be cleared with every flush. To put that into perspective, solid waste from an adult is typically 300 grams or less.

  • With one of the largest water spots among UHE toilets, a powerful bowl rinse with every flush and double glazed 2" trapway, one flush is enough with Proficiency!

  • No, Proficiency installs easily and quickly using the same practices as most other toilets. Proficiency does not require any electrical hook up or unique plumbing.

  • Proficiency toilets do not require any extra maintenance vs standard toilets. Because Proficiency is flapper free, maintenance is even easier, with the seal on the flush tower being replaced in under 60 seconds at a fraction of the cost of a traditional flapper.

  • Parts for the Proficiency toilet line are available through most major plumbing wholesalers in Canada as well as Home Hardware retail stores. Customers may also choose to purchase parts direct from Water Matrix Inc. by contacting orders@watermatrix.com.

  • Yes, Proficiency toilets sold after 2018 can be plunged like any other toilet. Older models without a check valve on the air transfer system can also be plunged, but should not be plunged aggressively.

TROUBLESHOOTING

Understanding Your Toilet

How To Install Your Toilet

How To Fix A Hissing Toilet

How To Fix Phantom Flushing